FAQ
1. How long will my order take to arrive?
We get your gear on its way fast—orders ship within 1–2 business days. Most Alberta deliveries land in 2–5 business days, and the rest of Canada in about 5–10 days.
2. Can I return something if it’s not quite right?
Absolutely. If your gear isn’t the right fit, you have 30 days from delivery to return it in new, unused condition with the original packaging. We’ll email you a prepaid Canada Post label so it’s hassle-free.
3. What payment options do you offer?
We accept Visa, MasterCard, American Express, Apple Pay, Google Pay, and PayPal—so you can check out the way that works best for you.
4. Is my payment secure?
Yes. Our checkout runs on Shopify’s secure platform, with industry-standard encryption to keep your personal and payment info locked down.
5. Do you ship outside Canada?
Right now, we’re keeping it local and shipping only within Canada—helping you gear up close to home.
6. How do I track my order?
Once your gear is on the move, we’ll send you a tracking link so you can follow it every step of the way until it reaches your door.
7. Where are you based?
We’re proud to call Edmonton, Alberta home—surrounded by prairie skies, river valleys, and easy access to the mountains.